Download files Not moving after installation

SupportSuite, eSupport and LiveResponse Discussion, troubleshooting and feedback related to Kayako's flagship support desk products SupportSuite, eSupport and LiveResponse.

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kami Offline

Member

Posts: 94

Join Date: Oct 2005

Download files Not moving after installation - 21-12-2006, 12:32 PM

Is there anyway to move the download files from an old installation to the new installation?

Since I have been updating almost on a daily basis I have noticed that when an update is done the support system loses track of the download files. Each time, after an update, I have to go and upload the files again.

Is there something I can do so the uploads also move from one installation to the next?

thanks
Kami

Tags

download, files, installation, moving

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