Kayako logo
SupportSuite, eSupport and LiveResponse Discussion, troubleshooting and feedback related to Kayako's flagship support desk products SupportSuite, eSupport and LiveResponse.

Reply
 
LinkBack Thread Tools Search this Thread Display Modes
  (#1) Old
jlillard Offline
New Member
 
Posts: 5
Join Date: Jun 2005
Due Date Format - 14-03-2006, 09:33 PM

Is the format for the due date in the ticket listing configurable? Is there a way to show me the date that the ticket is actually due instead of telling me I have x hours until it is due?
   
Reply With Quote
  (#2) Old
chadillac Offline
Member
 
Posts: 47
Join Date: Mar 2006
14-03-2006, 11:04 PM

if you know some PHP/mySQL anything is possible


... if you can find where the database gets queried you could possibly put FROM_UNIXTIME(duetime) into db query in the PHP file and then the date will be in YYYY-MM-DD format.....


this is just a quick fix that I thought up though... not sure if its even possible

Last edited by chadillac; 14-03-2006 at 11:07 PM.
   
Reply With Quote
Reply

Tags
date, format

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads
Thread Thread Starter Forum Replies Last Post
SLAs -> Do not reset due date on status change arogers@schoolp Now Implemented (V4) 12 31-01-2008 12:37 PM
Another due date question jpuff SupportSuite, eSupport and LiveResponse 1 23-03-2007 04:08 PM
Date format question CalBear SupportSuite, eSupport and LiveResponse 7 11-08-2006 07:09 PM
Time Format and Date Format not sticking for staff kbuska SupportSuite, eSupport and LiveResponse 11 31-07-2006 02:28 AM



Powered by vBulletin® Version 3.7.2
Copyright ©2000 - 2008, Jelsoft Enterprises Ltd.
Search Engine Optimization by vBSEO 3.2.0
vBulletin Skin developed by: vBStyles.com


1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46