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SupportSuite, eSupport and LiveResponse Discussion, troubleshooting and feedback related to Kayako's flagship support desk products SupportSuite, eSupport and LiveResponse.
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| New Member Posts: 1 Join Date: Nov 2006 |  E-mail to external users -
17-08-2007, 12:46 PM
Is there anyway to prevent kayako supportsuite from e-mailing users that aren't inside my organization. My problem is that users are CC'ing people at other companies and releasing sensitive information. I want to setup kayako for my organization pretend.com and only allow the software to e-mail to users in the pretened.com domain. So nick@pretend.com would be fine but nick@gmail.com wouldn't be allowed. That possible? Thanks in advance. |
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