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SupportSuite, eSupport and LiveResponse Discussion, troubleshooting and feedback related to Kayako's flagship support desk products SupportSuite, eSupport and LiveResponse.
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| New Member Posts: 5 Join Date: Jun 2005 | E-Mail Reply Status -
31-03-2006, 03:45 PM
When I reply to a ticket via e-mail, it will automatically change the ticket status back to Open. Can this be changed? |
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