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SupportSuite, eSupport and LiveResponse Discussion, troubleshooting and feedback related to Kayako's flagship support desk products SupportSuite, eSupport and LiveResponse.
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| Member Posts: 50 Join Date: Aug 2006 | Email header? Are they possible? -
13-12-2006, 11:41 PM
So if you send the contents of a ticket to a user, it has a signature and all the relavent information, is there any way to have it automatically add a : "Thank you for your message, <user name>." or "Dear <User name> or <User>" |
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