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Intrepid_Soul Offline
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Join Date: Aug 2006
Email header? Are they possible? - 13-12-2006, 11:41 PM

So if you send the contents of a ticket to a user, it has a signature and all the relavent information, is there any way to have it automatically add a :

"Thank you for your message, <user name>."
or
"Dear <User name> or <User>"
   
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