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SupportSuite, eSupport and LiveResponse Discussion, troubleshooting and feedback related to Kayako's flagship support desk products SupportSuite, eSupport and LiveResponse.
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| Member Posts: 200 Join Date: Dec 2005 | Email Parsing with .vcf -
26-01-2006, 11:38 PM
Can't tell the issue, but it appears...any person that has .vcf contact cards attached to their emails when they submit....I see this: name="PersonName" downloadurl="http://www.microsoft.com"/> And only on new tickets, not on replies....kinda weird. Can anyone explain...we allow HTML emails etc since it is all expected email from folks. Setting things at text only makes it worse. |
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