Empty Attachments in 3.20.02 Stable - Kayako Community Forums

SupportSuite, eSupport and LiveResponse Discussion, troubleshooting and feedback related to Kayako's flagship support desk products SupportSuite, eSupport and LiveResponse.

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bwong@patton.com Offline New Member Posts: 14 Join Date: Jan 2007 Owned License	Empty Attachments in 3.20.02 Stable - 04-04-2008, 03:40 PM Has anyone had any problems with attachments showing up in a ticket, showing up with a filename and then the size of the file, but when you try to open the files, they show up as empty files? Is there a specific location in the mySQL DB that they should be in so that we can look in there?

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Kayako provides online help desk software and support solutions; enabling companies to improve their support and reduce costs.

Our three main products include: SupportSuite, eSupport and LiveResponse