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  (#1) Old
bjm2q Offline
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Enable Image Verification - 01-08-2005, 01:50 AM

I have Image Verification enabled for user registration, but there is no image visible to verify when registering.

I have cleared the cache. Any ideas?


Version: 3.00.81
   
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Frintrop Offline
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01-08-2005, 09:14 AM

have you compiled your php with gd library ?
   
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bjm2q Offline
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03-08-2005, 09:22 PM

Can you provide a link which could help me determine this / do this?

I manage my server but I'm fairly new to the process.


Version: 3.00.81
   
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bjm2q Offline
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11-08-2005, 06:40 PM

I ended up getting this installed, but it still does not display the image verification upon registration.

Here is my phpinfo.php output:

Quote:
gd
GD Support enabled
GD Version bundled (2.0.28 compatible)
GIF Read Support enabled
GIF Create Support enabled
JPG Support enabled
PNG Support enabled
WBMP Support enabled
XBM Support enabled


Version: 3.00.81
   
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Darren Offline
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Bump!!! - 08-12-2005, 11:39 AM

Any resolution on this?

I have EXACTLY the same issue!


Darren

Using 3.00.27
   
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Neil-UKWSD Offline
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08-12-2005, 02:39 PM

Hi bjm2q,

What version of PHP are you running?

If your still running 3.00.04 you should consider upgrading as I know some changes were made to the image verification early on in the releases.


Neil Wood | UK Web.Solutions Direct Ltd

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Viscott Offline
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08-12-2005, 08:39 PM

I have the same issue in 3.00.28 "Enable Image Verification" does not work.


PHP 4.3.10
   
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Doug I. Offline
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08-12-2005, 09:26 PM

If its any consolation, I never got this to work either in any release of SupportSuite. I have not tested their latest build, but it sounds like it doesn't work there either.

Maybe its a doc issue... but I have yet to see any explanation on this.

Doug
   
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spark Offline
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09-12-2005, 06:08 AM

Hi,

I was having the same problem. I had GD installed.

But after I recompiled with ( Freetype Support ). It now works and no more problem.

Maybe give that a try.

Catherine
   
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tommy Offline
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Location: Boulder, CO USA
09-12-2005, 08:53 PM

I can confirm Catherine's observation:

Image verification was not working for us even though PHP was built with
GD support. After rebuilding PHP including Freetype 2.1.10 support, image verification is now working.

Our configuration:

- SupportSuite v3.00.28 stable
- Sun SunFire 280R machine w/Solaris SPARC 5.9
- PHP 4.4.1
- Zend Engine v1.3.0, with Zend Extension Manager v1.0.8, with Zend
Optimizer v2.5.10


Cheers,

Tom
   
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Gareth Offline
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14-12-2005, 07:34 PM

Image verification working for us straight out the box **AFTER** turning on th gd library in php.ini

- SupportSuite v3.00.29
- IIS
- PHP 4.4.1
   
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gguarnere Offline
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25-08-2006, 09:05 PM

We're having this problem, but somewhat randomly. Seems to be an IE issue only, and doesn't happen on every machine. GD is installed.
http://gmacmarketexpresssupport.com/info.php

Anything on the client side that would prevent this from working? Browser setting, for example?

Thanks!

G
   
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snnowwy Offline
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12-01-2007, 03:20 PM

Quote:
Originally Posted by gguarnere
We're having this problem, but somewhat randomly. Seems to be an IE issue only, and doesn't happen on every machine. GD is installed.
http://gmacmarketexpresssupport.com/info.php

Anything on the client side that would prevent this from working? Browser setting, for example?

Thanks!

G
did you get a resolution for this?
I have the same problem, the image does not display for some users.

S.
   
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Adam12 Offline
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13-01-2007, 12:58 AM

Hey,

What version are you using with Kayako and PHP?

From,
Adam


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supportskins Offline
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13-01-2007, 09:31 AM

Quote:
Originally Posted by snnowwy
did you get a resolution for this?
I have the same problem, the image does not display for some users.

S.
Is your PHP bundled with GD2 support?



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