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| Member Posts: 868 Join Date: Jun 2003 Location: United Kingdom |
08-12-2005, 02:39 PM
Hi bjm2q, What version of PHP are you running? If your still running 3.00.04 you should consider upgrading as I know some changes were made to the image verification early on in the releases. UK cPanel/WHM hosting accounts http://ukwebsolutionsdirect.co.uk |
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| Member Posts: 78 Join Date: Aug 2005 |
08-12-2005, 09:26 PM
If its any consolation, I never got this to work either in any release of SupportSuite. I have not tested their latest build, but it sounds like it doesn't work there either. Maybe its a doc issue... but I have yet to see any explanation on this. Doug |
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| Member Posts: 36 Join Date: Oct 2005 Location: Boulder, CO USA |
09-12-2005, 08:53 PM
I can confirm Catherine's observation: Image verification was not working for us even though PHP was built with GD support. After rebuilding PHP including Freetype 2.1.10 support, image verification is now working. Our configuration: - SupportSuite v3.00.28 stable - Sun SunFire 280R machine w/Solaris SPARC 5.9 - PHP 4.4.1 - Zend Engine v1.3.0, with Zend Extension Manager v1.0.8, with Zend Optimizer v2.5.10 Tom |
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| Member Posts: 42 Join Date: Jul 2006 |
25-08-2006, 09:05 PM
We're having this problem, but somewhat randomly. Seems to be an IE issue only, and doesn't happen on every machine. GD is installed. http://gmacmarketexpresssupport.com/info.php Anything on the client side that would prevent this from working? Browser setting, for example? Thanks! G |
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| New Member Posts: 18 Join Date: Mar 2006 |
12-01-2007, 03:20 PM
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I have the same problem, the image does not display for some users. S. | |
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| Member Posts: 91 Join Date: Sep 2005 Location: Los Angeles, CA, USA |
13-01-2007, 12:58 AM
Hey, What version are you using with Kayako and PHP? From, Adam www.eastsolid.com <-- The hosts host. Shared Hosting, Reseller Hosting, Dedicated Server Hosting, Backup Services and Server Management. Now with Enterprise Hosting (No more then 20 accounts per server!) |
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| Senior Member Posts: 3,852 Join Date: Aug 2006 Location: Mumbai, India |
13-01-2007, 09:31 AM
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Professional and Affordable Kayako Skins - Specialists in Kayako Skinning & Customization - Professional Paid Support Our Skins and Services - http://www.supportskins.com/store/ SupportSkins.com - http://www.supportskins.com/ | |
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