end-user search in version 32 - Page 2 - Kayako

PeterT · 22-12-2005, 10:44 PM

Quote:

Originally Posted by Ara

So you have the same problem?

This I can confirm, the search does not work for download descriptions.

Ara · 23-12-2005, 05:33 AM

I have repaired and optimized the database with no luck

Innerspace · 23-12-2005, 01:15 PM

The same here. I search for the string "6099" . There are 2 tickets containing this string but 0 search results. It is ticket search, not outside customer search, but when I read all this, I strongly believe that search doesn not work like it should.

Ara · 27-12-2005, 10:03 PM

I uograded to the latest build and no luck yet

robert_tin · **End-user serach is not working for download's title -** 28-12-2005, 11:08 AM

After I have upgraded to 32, I also found End-user serach ( Search under "Support-Center" ) is not working for download's title and description. The search under "Staff-CP" works fine.

Ara · 28-12-2005, 07:55 PM

I submited a ticket 3 weeks ago and no go yet

maxxx99 · 16-01-2006, 02:14 PM

in my version the search under .32 doesnt work in the staff!

i have rebuild the post index and all other things no chance to get the search running!

Search for email or TicketID doesnt work!

surlaplage · **Search of downloads not functioning -** 17-01-2006, 12:49 PM

I have the same issue. Searching does not display any downloads.

Ara · 01-03-2006, 07:43 AM

anyone?

luke07 · 06-12-2006, 01:58 AM

I'm having issues with this too. IE: It returns 0 results for when I search. But in staff panel it's fine.

Any technical help on how to fix this.

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Ara Offline New Member Posts: 18 Join Date: Sep 2005	23-12-2005, 05:33 AM I have repaired and optimized the database with no luck

Innerspace Offline New Member Posts: 9 Join Date: Dec 2005	23-12-2005, 01:15 PM The same here. I search for the string "6099" . There are 2 tickets containing this string but 0 search results. It is ticket search, not outside customer search, but when I read all this, I strongly believe that search doesn not work like it should.

Ara Offline New Member Posts: 18 Join Date: Sep 2005	27-12-2005, 10:03 PM I uograded to the latest build and no luck yet

robert_tin Offline New Member Posts: 1 Join Date: Jul 2005	End-user serach is not working for download's title - 28-12-2005, 11:08 AM After I have upgraded to 32, I also found End-user serach ( Search under "Support-Center" ) is not working for download's title and description. The search under "Staff-CP" works fine.

Ara Offline New Member Posts: 18 Join Date: Sep 2005	28-12-2005, 07:55 PM I submited a ticket 3 weeks ago and no go yet

maxxx99 Offline New Member Posts: 1 Join Date: Jan 2006	16-01-2006, 02:14 PM in my version the search under .32 doesnt work in the staff! i have rebuild the post index and all other things no chance to get the search running! Search for email or TicketID doesnt work!

surlaplage Offline Member Posts: 41 Join Date: Nov 2004 Location: Santiago, Chile	Search of downloads not functioning - 17-01-2006, 12:49 PM I have the same issue. Searching does not display any downloads.

Ara Offline New Member Posts: 18 Join Date: Sep 2005	01-03-2006, 07:43 AM anyone?

luke07 Offline New Member Posts: 2 Join Date: Dec 2006	06-12-2006, 01:58 AM I'm having issues with this too. IE: It returns 0 results for when I search. But in staff panel it's fine. Any technical help on how to fix this.