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SupportSuite, eSupport and LiveResponse Discussion, troubleshooting and feedback related to Kayako's flagship support desk products SupportSuite, eSupport and LiveResponse.
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(#1)
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| New Member Posts: 14 Join Date: May 2004 | Erorr when logging into staff control panel -
05-06-2008, 05:07 PM
Hello, I've just logged into the staff panel to reply to tickets and get this error message randomly: Warning: in_array() [function.in-array]: Wrong datatype for second argument in /home/xxxx/public_html/support/modules/tickets/functions_ticketsui.php on line 223 Warning: in_array() [function.in-array]: Wrong datatype for second argument in /home/xxxx/public_html/support/modules/tickets/functions_ticketsui.php on line 223 Warning: in_array() [function.in-array]: Wrong datatype for second argument in /home/xxxx/public_html/support/modules/tickets/functions_ticketsui.php on line 223 It shows at the top of the page and seems to be stopping kayako from functioning? Its worked fine for months but has suddenly died. the only thing i have changed is putting an auto responder on the email addresses as well as having the pop boxes that get polled. I tested this the other day and it worked fine, messages were getting auto responded to with an "out of office" message and the tickets were getting logged... thanks in advance for any help you can give? |
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(#2)
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| Senior Member Posts: 5,328 Join Date: Jun 2005 Location: Cumbria, UK |
05-06-2008, 08:51 PM
Invalid argument supplied for foreach() ... functions_ticketsui.php on line 840 will help you solve this. Icon Headquarters - Its Elixir - Web2Messenger |
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(#3)
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| New Member Posts: 2 Join Date: May 2008 |
02-07-2008, 10:46 AM
Hmmm I'm running on a hosted license and am seeing the same issue -- no way to edit the mentioned file, I guess? I already opened a ticket with kayako ([SUPPORT #CNK-159932]), hoping to get help soon  And if there's any workaround, please tell me. The advice in the other thread didn't apply / help. Thanks Denis |
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(#4)
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| New Member Posts: 2 Join Date: May 2008 |
02-07-2008, 10:51 AM
Oh wow, support already solved it. Good job, thanks (It was an issue about the German language pack I'm using...) |
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(#5)
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| Developer  Posts: 360 Join Date: Dec 2007 Location: Idaho |
02-07-2008, 11:08 PM
I'm glad to hear this was resolved quickly. -------------------------------------------------------------------
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| control, erorr, logging, panel, staff |
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