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SupportSuite, eSupport and LiveResponse Discussion, troubleshooting and feedback related to Kayako's flagship support desk products SupportSuite, eSupport and LiveResponse.
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(#1)
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| New Member Posts: 7 Join Date: Jul 2007 | Error loading eSupport -
11-07-2007, 08:33 AM
Hello, I upgraded my hosting plan and transferred the eSupport code and DB to the new hosting provider. It was up and running for about ten minutes before this happened when I try to load any eSupport page... Fatal error: Unable to read 57815 bytes in /home/XXX/public_html/support/includes/functions.php on line 0 Can anyone help? Thanks, JP |
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(#2)
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| New Member Posts: 7 Join Date: Jul 2007 |
11-07-2007, 08:55 AM
Hello, I think the file became corrupt somehow. I ftp'ed it back up and appears to work ok now. Thanks, JP |
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(#3)
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| Operations Manager  Posts: 5,404 Join Date: Jan 2006 Location: United Kingdom |
11-07-2007, 10:57 AM
Glad it is sorted  -------------------------------------------------------------------
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