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SupportSuite, eSupport and LiveResponse Discussion, troubleshooting and feedback related to Kayako's flagship support desk products SupportSuite, eSupport and LiveResponse.
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(#1)
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| New Member Posts: 5 Join Date: Dec 2006 |  Error Message -
22-02-2007, 08:07 PM
Error Message Warning: fopen(./files/91d257da06fc5c7c05f0ded0031d2046.js) [function.fopen]: failed to open stream: Permission denied in C:\HelpDesk\includes\functions_jscache.php on line 67 Warning: fwrite(): supplied argument is not a valid stream resource in C:\HelpDesk\includes\functions_jscache.php on line 68 Warning: fclose(): supplied argument is not a valid stream resource in C:\HelpDesk\includes\functions_jscache.php on line 69 Warning: Cannot modify header information - headers already sent by (output started at D:\WebSpace\HelpDesk\includes\functions_jscache.ph p:67) in C:\HelpDesk\includes\functions_html.php on line 1371 This is getting worst.. and don't know how to resolve the error message...  |
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(#2)
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| Senior Member  Posts: 3,852 Join Date: Aug 2006 Location: Mumbai, India |
22-02-2007, 09:03 PM
Make sure the cache and files directories of the software are chmoded to 777 or have read-write-execute permissions if on Windows server. Professional and Affordable Kayako Skins - Specialists in Kayako Skinning & Customization - Professional Paid Support Our Skins and Services - http://www.supportskins.com/store/ SupportSkins.com - http://www.supportskins.com/ |
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(#3)
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| New Member Posts: 5 Join Date: Dec 2006 |
22-02-2007, 11:19 PM
Hello, Thanks a lot. That really woks...  |
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(#4)
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| Senior Member Posts: 3,852 Join Date: Aug 2006 Location: Mumbai, India |
23-02-2007, 11:22 AM
Not a problem Professional and Affordable Kayako Skins - Specialists in Kayako Skinning & Customization - Professional Paid Support Our Skins and Services - http://www.supportskins.com/store/ SupportSkins.com - http://www.supportskins.com/ |
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(#5)
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| New Member Posts: 15 Join Date: Apr 2006 |
30-03-2008, 10:36 PM
Hello All, I have the same problem but the solution given here didn't work for me  Warning: fopen(./files/e6b39f76c00aca4fbc75d0e992d4fd77.js) [function.fopen]: failed to open stream: Permission denied in /home/######/public_html/support/includes/functions_jscache.php on line 63 Warning: fwrite(): supplied argument is not a valid stream resource in /home/######/public_html/support/includes/functions_jscache.php on line 64 Warning: fclose(): supplied argument is not a valid stream resource in /home/######/public_html/support/includes/functions_jscache.php on line 65 Warning: Cannot modify header information - headers already sent by (output started at /home/akacagen/public_html/support/includes/functions_jscache.php:63) in /home/######/public_html/support/includes/functions_html.php on line 1373 I have deleted everything in the Cache folder and CHMOD the cache and Files folders to 777. Still no joy.. Product: SupportSuite Version:3.20.02Build Type:STABLE Build Date:17 Mar 2008 06:27:34 PM |
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(#6)
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| Senior Member Posts: 3,852 Join Date: Aug 2006 Location: Mumbai, India |
31-03-2008, 08:20 AM
It yet seems like a permission issue. Contact Kayako Support from http://members.kayako.net/. They will help you resolve the issue. Professional and Affordable Kayako Skins - Specialists in Kayako Skinning & Customization - Professional Paid Support Our Skins and Services - http://www.supportskins.com/store/ SupportSkins.com - http://www.supportskins.com/ |
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