error when replying from pda - Kayako Community Forums

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gate2vn Offline

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Join Date: Jun 2005

Location: 3inetworks.net

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error when replying from pda - 04-05-2008, 10:26 AM

when replying a ticket from pda (I am using Palm TX), it shows error

Fatal error: Call to undefined function returnoutgoingprocessedcontent() in /path/to/kayako-suite-installation/tickets/functions_ticketmain.php on line 1196

I am using CVS version released on Apr 28, 2008.

also, I forgot password to login Bug tracker. How to retrieve it?

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Kayako provides online help desk software and support solutions; enabling companies to improve their support and reduce costs.

Our three main products include: SupportSuite, eSupport and LiveResponse