Escalation not working on hosted trial? Oh NO :O

paulpp · **Escalation not working on hosted trial? Oh NO :O -** 17-03-2008, 07:45 AM

Hello,

I'm using the trial hosted version:
http://paulperry6758nq.kayakotrial.com

I've spend this weekend trying to trouble shoot this issue and my OCD won't allow me to just drop it. then tonight i just came across this post? Could this be true?

Escalation not working on hosted trial

So my question is, what do i need to ask from sales to do for me, so that i can create Escalations that actually work.

--Paulp

**Jamie Edwards** · 17-03-2008, 09:38 AM

Hi Paul,

I have alerted a technician to the problem and he will get back to you shortly.

**Raghav Arora** · 17-03-2008, 10:26 AM

Hi,
Please check now. I have made the required changes at the server.

Regards,

Raghav Arora

paulpp · 17-03-2008, 06:27 PM

Raghav Arora,

it works like a charm :-)

--paul

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paulpp Offline New Member Posts: 14 Join Date: Mar 2008	17-03-2008, 06:27 PM Raghav Arora, it works like a charm :-) --paul