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(#1)
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| New Member Posts: 3 Join Date: Jul 2007 | eSupport has broken??? -
08-07-2007, 07:31 PM
I am posting here as my urgent help desk message seems to have been ignored for 2 days now. I have two seperate eSupport systems, for 2 domains, they have both started displaying this error. The file /home/cybernet/public_html/support/index.php has been encoded with the ionCube PHP Encoder and requires the free ioncube_loader_lin_4.4.so ionCube PHP Loader to be installed. We haven't changed anything, it just happened, have tried updating the ionCube but thats made no difference. Can anyone here add any pointers? Thanks Andy |
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(#2)
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| Senior Member Posts: 5,753 Join Date: Jun 2005 Location: Cumbria, UK |
08-07-2007, 08:00 PM
Sounds like a problem I had a few weeks ago with an IonCube encoded file (non Kayako). Basically, PHP updated 4.4.7 and IonCube stopped working. Never found a simple way to fix it. I just added the loaders to load with Apache like Zend does and it worked like a treat. Icon Headquarters - Its Elixir - Web2Messenger |
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(#3)
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| Operations Manager Posts: 5,445 Join Date: Jan 2006 Location: United Kingdom |
08-07-2007, 08:36 PM
Hi Andy, Quote:
Quote:
Quote:
Quote:
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(#4)
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(#5)
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(#6)
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| Operations Manager Posts: 5,445 Join Date: Jan 2006 Location: United Kingdom |
09-07-2007, 08:58 AM
You may find this guide useful: http://www.webhostgear.com/77.html -------------------------------------------------------------------
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(#7)
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| Senior Member Posts: 5,753 Join Date: Jun 2005 Location: Cumbria, UK |
09-07-2007, 10:03 AM
http://www.ioncube.com/loader_installation.php is the official guide which you may also find useful. Icon Headquarters - Its Elixir - Web2Messenger |
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