[eSupport] Strange error in Windows server, please help!!!

[wood_flower]

Hello,

I have just moved my Kayako eSupport v3.00.32 installation from a Linux server to a Windows one. Everything is working fine except when i run the mail parser ( http://my-support-domain/cron/index.php?_t=parser ) the first time i reach the error message below:

This application has requested the Runtime to terminate it in an unusual way.
Please contact the application's support team for more information.

Please help me to solve this issue as soon as possible as my helpdesk has been unable to parse email to ticket for near to 72 hours. Thank you for your support.

[dinfiesta]

Some problem here!!!

This application has requested the Runtime to terminate it in an unusual way. Please contact the application's support team for more information. Content-type: text/html X-Powered-By: PHP/4.3.11 Expires: Mon, 26 Jul 1997 05:00:00 GMT Last-Modified: Thu, 12 Oct 2006 14:27:15 GMT Cache-Control: no-store, no-cache, must-revalidate Cache-Control: post-check=0, pre-check=0 Pragma: no-cache Total Messages in Inbox: 2
Fetching Msg Num: 1
Account is POP3
Fetching Msg UID: 1
Fetching Msg Num: 2
Account is POP3
Fetching Msg UID: 2