Explanation of colors

jaga · **Explanation of colors -** 21-05-2006, 03:30 AM

Can someone please explain to me what all of the different colors mean, when viewing the tickets module? I've noticed the circle next to the department status, ticket icon, and the background of the ticket row in the table all seem to change a lot.

threeyears · 22-11-2006, 10:56 PM

is there a legend somewhere in kayako documentation that explains this?

ie the cream colored tickets
the red ^
the yellow star
yellow rectangle
etc

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jaga Offline Member Posts: 51 Join Date: Nov 2005	Explanation of colors - 21-05-2006, 03:30 AM Can someone please explain to me what all of the different colors mean, when viewing the tickets module? I've noticed the circle next to the department status, ticket icon, and the background of the ticket row in the table all seem to change a lot.

threeyears Offline New Member Posts: 10 Join Date: Sep 2006	22-11-2006, 10:56 PM is there a legend somewhere in kayako documentation that explains this? ie the cream colored tickets the red ^ the yellow star yellow rectangle etc