external staff login - Kayako Community Forums

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Jmounsey Offline

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Posts: 5

Join Date: Mar 2006

external staff login - 28-09-2006, 05:19 PM

Hi,

I have support suite set up and working., but have recently been looking at allowing support staff members to access the software remotely (i.e. just via a web browser). for some reason the staff/index.php page won't authenticate external users but it will when they are on our internal network?

Is there a switch i need to set?

many thanks

James

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