Feedback Request from the user - Kayako

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sureshkumar.mr Offline

Member

Posts: 149

Join Date: May 2006

Feedback Request from the user - 11-08-2006, 06:41 PM

Hi Users,
I need an information. Whenever we solve and close user ticket we would like to capture user satisfaction level. Once we close a ticket a mail has to be sent automatically requesting for their their feedback.

I would like to know whether the system has any option to get this feedback automatically from the user.

Thanks
SURESH KUMAR M R

Last edited by sureshkumar.mr; 11-08-2006 at 06:51 PM..

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