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Gigaflesh Offline
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Filter department list when create new ticket in staff cp - 13-02-2007, 02:35 AM

Hi,

Is there a way to set the department of the login staff to be the only department that this staff can send a ticket to (when creating email and phone tickets)?

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supportskins Offline
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13-02-2007, 09:32 AM

This feature is not yet available. If I remember correctly it has already been submitted in the feature request section at http://bugs.kayako.net/.



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