 |
SupportSuite, eSupport and LiveResponse Discussion, troubleshooting and feedback related to Kayako's flagship support desk products SupportSuite, eSupport and LiveResponse.
 |
| | LinkBack | Thread Tools | Search this Thread | Display Modes |
| ||||||||||||
|
|
| | LinkBack | Thread Tools | Search this Thread | Display Modes |
(#1)
  |
| Member  Posts: 159 Join Date: Feb 2008 | Filter issues -
27-03-2008, 02:47 PM
I am trying to filter tickets that I can see all of the tickets that do not have an email assigned to them (so they will be associated with a user account) When I try to make a filter that has this criteria: Email Address, Contains, [left empty, so it should find tickets with no email] It just displays everything.. |
| |  |
|
(#2)
|
| Member Posts: 159 Join Date: Feb 2008 |
27-03-2008, 02:49 PM
Update: It seems that the Email Address filter group will show all tickets regardless of what the criteria is: EG Email Address, Contents, asdafdsafd will display all tickets.. Filter is set to All criteria |
| | |
|
| Tags |
| filter |
| Thread Tools | Search this Thread |
| Display Modes | |
| |
Similar Threads | ||||
| Thread | Thread Starter | Forum | Replies | Last Post |
| Client Side Ticket Search and Filter | Jemrada | Developers & Code | 85 | 02-10-2008 01:03 PM |
| Comments -> Akismet provided as a spam filter for Kayako | vermorel | Wont Implement / Already Implemented | 3 | 05-07-2007 01:33 PM |
| New User, Filter not working? bug? banging my head! | estorescott | SupportSuite, eSupport and LiveResponse | 2 | 19-03-2007 07:33 AM |
| cPanel/Exim Piping Issues - Resolution | Varun Shoor | News and Announcements | 0 | 24-01-2006 04:06 AM |
| eSupport v2.2 RC2 Released | Varun Shoor | Technical Chat | 1 | 11-06-2004 11:24 PM |
Linear Mode
