filter on label and status?

BrilliantPebble · 10:53 PM

Is there a way to view tickets in a certain label and then choose to show only tickets with a certain satus?

By default it shows all the open tickets.

Thanks for any tips!

***Varun Shoor*** · 22-08-2006, 11:54 AM

Quote:

Originally Posted by BrilliantPebble

Is there a way to view tickets in a certain label and then choose to show only tickets with a certain satus?

By default it shows all the open tickets.

Thanks for any tips!

Maybe you can create a seperate filter rule for this? Have a look at Staff CP > Tickets > Filters

Regards,

Varun Shoor

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BrilliantPebble Offline New Member Posts: 1 Join Date: Aug 2006	filter on label and status? - 20-08-2006, 10:38 PM Is there a way to view tickets in a certain label and then choose to show only tickets with a certain satus? By default it shows all the open tickets. Thanks for any tips! Last edited by BrilliantPebble; 20-08-2006 at 10:53 PM.