Follow Up with Staff signature

disenioweb · **Follow Up with Staff signature -** 02-08-2007, 04:38 PM

Well, i think this is a bug but kayako support staff suggested me i have to post this on feature request....

When you send a reply via follow up, it does not contain the staff signature

Thanks

craigbrass · 02-08-2007, 06:34 PM

Hmm, it is a bug. Why only show it in the first reply???

**Jamie Edwards** · 02-08-2007, 06:52 PM

Hi disen,

This is a bug. I will add it to the bug tracker.

craigbrass · 02-08-2007, 07:26 PM

http://bugs.kayako.com/index.php?cmd=view&id=226 just to tie it up so anybody who comes across can see if it has been sorted.

disenioweb · 02-08-2007, 09:24 PM

Thanks

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disenioweb Offline Member Posts: 209 Join Date: Apr 2004	Follow Up with Staff signature - 02-08-2007, 04:38 PM Well, i think this is a bug but kayako support staff suggested me i have to post this on feature request.... When you send a reply via follow up, it does not contain the staff signature Thanks -

craigbrass Offline Senior Member Posts: 7,557 Join Date: Jun 2005 Location: Cumbria, UK	02-08-2007, 06:34 PM Hmm, it is a bug. Why only show it in the first reply??? Craig Brass - Kayako Forum Squatter (Note: I am NOT a staff member) Click here for Kayako Software Development My Addons: BlackBerry Ticket Client for Kayako - Windows Mobile Live Support Client for Kayako

Jamie Edwards Offline Operations Manager Posts: 7,373 Join Date: Jan 2006 Location: England, UK	02-08-2007, 06:52 PM Hi disen, This is a bug. I will add it to the bug tracker. Jamie Edwards (jamie.edwards ]at[ kayako.com) ------------------------------------------------------------------- Connect with Kayako on: Twitter, Facebook and LinkedIn Receive technical support via the members area The ultimate V4 FAQ thread.

craigbrass Offline Senior Member Posts: 7,557 Join Date: Jun 2005 Location: Cumbria, UK	02-08-2007, 07:26 PM http://bugs.kayako.com/index.php?cmd=view&id=226 just to tie it up so anybody who comes across can see if it has been sorted. Craig Brass - Kayako Forum Squatter (Note: I am NOT a staff member) Click here for Kayako Software Development My Addons: BlackBerry Ticket Client for Kayako - Windows Mobile Live Support Client for Kayako

disenioweb Offline Member Posts: 209 Join Date: Apr 2004	02-08-2007, 09:24 PM Thanks -