Great job Kayako

ricktb · **Great job Kayako -** 12-07-2005, 05:56 AM

Just finished the installation of Version 2 RC1 without any problems, so far its looking good and I can't wait to try it out live! Thanks to the Kayako Development team for providing a great eSupport tool. This will help us help our customers, and become an even more efficient business.

***Varun Shoor*** · 12-07-2005, 09:34 AM

Thanks for the comments, Atleast someone out their appreciates our hard work

Regards,

Varun Shoor

qmesbah · 12-07-2005, 09:49 AM

Good job.
Thanks to kayako team.

Need documentation to use all the features.

But, I am disappointed about Report section.
How to generate monthly report based on creation date, department, status criteria and how to export to PDF or XML or CSV?

***Varun Shoor*** · 12-07-2005, 09:50 AM

Hi,
We will be starting a Sticky Reports thread and will add all Reports based on the ideas from our clients.

Regards,

Varun Shoor

qmesbah · 12-07-2005, 10:50 AM

Good idea.
Let us start ASAP.

I want, user must have to login before submit a ticket. how to disable "Submit a Ticket" from the user login page.

greengiant · 12-07-2005, 12:59 PM

qmesbah,

You can modify the permissions of teh Guest user group so that they don't have access to submit tickets.This will require that your users login and will remove teh submit ticket option from the client screen.

sniper · 12-07-2005, 02:57 PM

Hey!

I APPRECIATE your HARD WORK!!

ITS ALL THE DAMN PEOPLE who BOUGHT WINDOWS 95 for $20.00 and want WINDOWS XP for FREE!!!!! Cuz its part of their deal and UPGRADE PATH!!!

qmesbah · 13-07-2005, 06:47 AM

Thanks GreenGiant

blindbasher · 13-07-2005, 06:39 PM

Just think, i was going to use clientexec. Then i found lpanel, but i've been seing all top companys using this, so i decided to try it. I relised how good this really was when i tried v3. I would never turn back.

***Varun Shoor*** · 13-07-2005, 08:53 PM

Thanks for all the feedback.

Regards,

Varun Shoor

SimonJohnson · 06-01-2006, 05:23 PM

Do you just say "Thanks for your feed back" can you take notice of all the people who want the pissy registration box removed from the main screen please ...

Then i'll say well done, till then CHOP CHOP!!!

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qmesbah Offline New Member Posts: 4 Join Date: Mar 2005	12-07-2005, 09:49 AM Good job. Thanks to kayako team. Need documentation to use all the features. But, I am disappointed about Report section. How to generate monthly report based on creation date, department, status criteria and how to export to PDF or XML or CSV? Regards Q Mesbah

qmesbah Offline New Member Posts: 4 Join Date: Mar 2005	12-07-2005, 10:50 AM Good idea. Let us start ASAP. I want, user must have to login before submit a ticket. how to disable "Submit a Ticket" from the user login page. Regards Q Mesbah

greengiant Offline Member Posts: 103 Join Date: Feb 2004	12-07-2005, 12:59 PM qmesbah, You can modify the permissions of teh Guest user group so that they don't have access to submit tickets.This will require that your users login and will remove teh submit ticket option from the client screen.

sniper Offline Member Posts: 35 Join Date: Aug 2004	12-07-2005, 02:57 PM Hey! I APPRECIATE your HARD WORK!! ITS ALL THE DAMN PEOPLE who BOUGHT WINDOWS 95 for $20.00 and want WINDOWS XP for FREE!!!!! Cuz its part of their deal and UPGRADE PATH!!!

qmesbah Offline New Member Posts: 4 Join Date: Mar 2005	13-07-2005, 06:47 AM Thanks GreenGiant Regards Q Mesbah

blindbasher Offline New Member Posts: 7 Join Date: Jul 2005	13-07-2005, 06:39 PM Just think, i was going to use clientexec. Then i found lpanel, but i've been seing all top companys using this, so i decided to try it. I relised how good this really was when i tried v3. I would never turn back.

*Varun Shoor* Offline Chief Executive Officer Posts: 2,829 Join Date: May 2003	13-07-2005, 08:53 PM Thanks for all the feedback. Regards, Varun Shoor Varun Shoor (varun.shoor ]at[ kayako.com) ------------------------------------------------------------------- New to the forum? New user's guide here. Submit a bug report here. Submit support tickets via the members area. Submit sales queries either via live chat or via e-mail.

SimonJohnson Offline New Member Posts: 2 Join Date: Dec 2005	06-01-2006, 05:23 PM Do you just say "Thanks for your feed back" can you take notice of all the people who want the pissy registration box removed from the main screen please ... Then i'll say well done, till then CHOP CHOP!!!