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SupportSuite, eSupport and LiveResponse Discussion, troubleshooting and feedback related to Kayako's flagship support desk products SupportSuite, eSupport and LiveResponse.
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(#1)
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| New Member Posts: 1 Join Date: Jul 2006 | Group permissions do not seem to work -
16-07-2006, 08:50 PM
I am testing 3.0.90. When I give to a group: Can View All Tickets (Unassigned, Assigned to Self & Assigned to Others) - No A staff assigned to this group can see all tickets. How can I allow a staff member to see only the tickets assigned to him? |
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(#2)
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| Member Posts: 81 Join Date: Jan 2007 |
15-01-2007, 08:18 PM
Same problem here, I submitted a ticket but its being ignored. |
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(#3)
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| Chief Executive Officer  Posts: 2,829 Join Date: May 2003 |
16-01-2007, 07:17 AM
Quote:
Please email me your Ticket ID at varun.shoor AT kayako.com and I will personally have a look into this issue. Regards, Varun Shoor -------------------------------------------------------------------
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(#4)
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| Member Posts: 81 Join Date: Jan 2007 |
23-03-2007, 06:06 AM
Quote:
Ticket: HUK-414768 | |
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(#5)
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| New Member Posts: 20 Join Date: Jun 2003 |
27-03-2007, 11:16 AM
Any luck with this? Or is it still a bug waiting to be fixed. |
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