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SupportSuite, eSupport and LiveResponse Discussion, troubleshooting and feedback related to Kayako's flagship support desk products SupportSuite, eSupport and LiveResponse.
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| Member Posts: 149 Join Date: May 2006 |  Grouping Knowledgebase articles department wise -
07-09-2006, 02:59 PM
Is it possible to group knowledgebase articles Department wise? Instant Response system displays articles of other departments also instead of showing only the articles belonging to the selected department. |
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| articles, department, grouping, knowledgebase, wise |
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