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SupportSuite, eSupport and LiveResponse Discussion, troubleshooting and feedback related to Kayako's flagship support desk products SupportSuite, eSupport and LiveResponse.
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(#1)
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| Member Posts: 67 Join Date: Dec 2006 | guest submit -
15-02-2007, 04:10 PM
any function force clients regist an account before submit? |
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(#2)
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| Senior Member  Posts: 3,852 Join Date: Aug 2006 Location: Mumbai, India |
15-02-2007, 05:17 PM
You can edit the Guest User group disabling Ticket Submission from the Client UI. You can edit it under: Staff CP > Users > Manage Groups > Guest > Click to set permissions Professional and Affordable Kayako Skins - Specialists in Kayako Skinning & Customization - Professional Paid Support Our Skins and Services - http://www.supportskins.com/store/ SupportSkins.com - http://www.supportskins.com/ |
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