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SupportSuite, eSupport and LiveResponse Discussion, troubleshooting and feedback related to Kayako's flagship support desk products SupportSuite, eSupport and LiveResponse.
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| Member Posts: 574 Join Date: Mar 2008 | Have to forward tickets during night -
22-06-2008, 07:26 PM
How can I forward tickets created at night when I am asleep but a staff who works in another country is awake. I mean how can I create rules for tickets to be asigned to one person based on the time it has been created? I hope my question make sense. It makes sense for me really  |
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| forward, night, tickets |
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