Having an Issue

DonHouston · **Having an Issue -** 20-01-2006, 03:51 AM

Ok I am curious we have Kayko Live Support but if we are in a chat or just waiting for a client to come talk to us it kicks us off. What is the issue and how can we change it?

**Raghav Arora** · 20-01-2006, 09:27 PM

Hi DonHouston,
Does your IP keeps on changing?

Regards,

Raghav Arora

DonHouston · 21-01-2006, 12:32 AM

Nope but I would like to know why and how to fix it. I hate being booted while I am in a chat

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DonHouston Offline New Member Posts: 2 Join Date: Jan 2006	Having an Issue - 20-01-2006, 03:51 AM Ok I am curious we have Kayko Live Support but if we are in a chat or just waiting for a client to come talk to us it kicks us off. What is the issue and how can we change it?

Raghav Arora Offline Team Leader (Support) Posts: 209 Join Date: Apr 2005	20-01-2006, 09:27 PM Hi DonHouston, Does your IP keeps on changing? Regards, Raghav Arora Raghav Arora (raghav.arora ]at[ kayako.com) ------------------------------------------------------------------- New to the forum? New user's guide here. Submit a bug report here. Submit support tickets via the members area. Submit sales queries either via live chat or via e-mail.

DonHouston Offline New Member Posts: 2 Join Date: Jan 2006	21-01-2006, 12:32 AM Nope but I would like to know why and how to fix it. I hate being booted while I am in a chat