Help Desk completely down with multiple errors - Page 3

Cousin IT · **Support ticket access error -** 30-05-2007, 10:40 AM

This might not be what happened.....BUT
I thought I was having a problem with access denied to my ticket until I entered the password that came with the ticket confirmation Email. It doesn't match the one that you choose when you become a member.

supportskins · 30-05-2007, 11:23 AM

Ticket key is different from your profile password. Ticket key is used to access a ticket while the profile password is to login into the Client Support Center.

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Cousin IT Offline New Member Posts: 2 Join Date: May 2007	Support ticket access error - 30-05-2007, 10:40 AM This might not be what happened.....BUT I thought I was having a problem with access denied to my ticket until I entered the password that came with the ticket confirmation Email. It doesn't match the one that you choose when you become a member. Cousin IT http://www.usppinc.com