Help - Im confused

[mcduff]

Can anyone help explain this to me (apologies if noob question)

If I login to the admin cp and create a staff user called "test1" and login to the staff cp as "test1" and create a number of private articles in the knowledgebase section. How do I view these articles from the main supportsuite pages because I haven't created a client user?

If I create a client user from the staff page I can login to the main supportsuite but I still can't view my private articles - How do you create a client login with (staff) access to private articles?

Thanks in advance

[Digital Mayhem]

I'm not sure of this but I believe private articles can only be viewed by staff and via the Staff CP.

[laitm]

Are you sure because when I log into the staff cp you obviously don't get the same clean view (staff admin options everywhere) for browsing knowledge articles like you do with standard supportsuite page.

I thought it would be able to associate your client login e-mail address with your staff credentials and show you the posts.