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SupportSuite, eSupport and LiveResponse Discussion, troubleshooting and feedback related to Kayako's flagship support desk products SupportSuite, eSupport and LiveResponse.
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(#1)
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| New Member Posts: 22 Join Date: Jun 2005 |  Hosted Server Down -
25-09-2007, 11:14 PM
The hosted service is down and has been down for a long time. I have submitted a ticket already and was told hours ago that it would be up "soon". What's the deal? What is wrong!!!!!????? This is a BIG problem for us and is have a huge impact on our customer service! |
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(#2)
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| Team Leader (Support)  Posts: 209 Join Date: Apr 2005 |
25-09-2007, 11:41 PM
Sincere apologies for the delays. The hosted department is looking into it and it will be fixed soon. -------------------------------------------------------------------
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(#3)
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| Team Leader (Support) Posts: 209 Join Date: Apr 2005 |
25-09-2007, 11:48 PM
The issue has been fixed and the server is working fine now. -------------------------------------------------------------------
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| hosted, server |
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