How..

chris8lunch · **How.. -** 07-06-2006, 03:12 AM

How do I make it so when someone emails like support@xxxx.com it doesn't email it, it just gets submitted into the ticket system?

I've seen this done.. how do I do it?

Hawkwing · 07-06-2006, 08:41 AM

Can you explain a little more?

If someone sends a mail, it shouldn's send...? Am I the only one not getting this?

User Name · 07-06-2006, 09:24 AM

I think he's talking about piping.

chris8lunch, do a search for piping. It's been discussed many times. It's also in the manual, if I'm not mistaken.

chris8lunch · 07-06-2006, 05:46 PM

Quote:

Originally Posted by User Name

I think he's talking about piping.

chris8lunch, do a search for piping. It's been discussed many times. It's also in the manual, if I'm not mistaken.

Thanks, I found it now!

chris8lunch · 07-06-2006, 06:06 PM

Nevermind.. I thought I found it but I didn't.. I searched forums but couldn't find what I was looking for.. Where is the piping option in my Admin?

Thread Tools	Search this Thread
Show Printable Version Email this Page	Search this Thread: Advanced Search
Display Modes
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode

chris8lunch Offline New Member Posts: 23 Join Date: Jun 2006	How.. - 07-06-2006, 03:12 AM How do I make it so when someone emails like support@xxxx.com it doesn't email it, it just gets submitted into the ticket system? I've seen this done.. how do I do it?

Hawkwing Offline Member Posts: 100 Join Date: Oct 2005	07-06-2006, 08:41 AM Can you explain a little more? If someone sends a mail, it shouldn's send...? Am I the only one not getting this?

User Name Offline Member Posts: 116 Join Date: May 2005	07-06-2006, 09:24 AM I think he's talking about piping. chris8lunch, do a search for piping. It's been discussed many times. It's also in the manual, if I'm not mistaken.

chris8lunch Offline New Member Posts: 23 Join Date: Jun 2006	07-06-2006, 06:06 PM Nevermind.. I thought I found it but I didn't.. I searched forums but couldn't find what I was looking for.. Where is the piping option in my Admin?