Kayako logo
SupportSuite, eSupport and LiveResponse Discussion, troubleshooting and feedback related to Kayako's flagship support desk products SupportSuite, eSupport and LiveResponse.

Reply
 
LinkBack Thread Tools Search this Thread Display Modes
  (#1) Old
victor78 Offline
New Member
 
Posts: 4
Join Date: Dec 2006
How to change the background? - 12-12-2006, 05:05 PM

Hi,

I have tried to change the background color for the main page of Kayako. I am modifying the clientcss file but no luck. In previous posts I read that I had to change the .tcat tag. I did it but no effect in the main page.

.tcat
{
background: #80A9EA url(<{$themepath}>/tablebg.gif) repeat-x top left;
COLOR: #FFFFFF;
FONT: 12px Verdana, Tahoma;
}

Anyone else can help me?

Thanks in advance
   
Reply With Quote
  (#2) Old
supportskins Offline
Senior Member
 
supportskins's Avatar
 
Posts: 3,956
Join Date: Aug 2006
Location: Mumbai, India
12-12-2006, 05:49 PM

Edit the body tag of the clientcss template. It should allow you to edit the background color.



Professional and Affordable Kayako Skins - Specialists in Kayako Skinning & Customization - Professional Paid Support
Our Skins and Services - http://www.supportskins.com/store/
SupportSkins.com - http://www.supportskins.com/
   
Reply With Quote
  (#3) Old
victor78 Offline
New Member
 
Posts: 4
Join Date: Dec 2006
Does not work - 12-12-2006, 06:11 PM

Hi,

I tried to change the body tag but does not work. I want to change the background to black. Any other ideas?

.body
{
FONT-SIZE: 11px;
COLOR: #333333;
FONT-FAMILY: Verdana, Arial;
BACKGROUND-COLOR: #FFFFFF;
}
   
Reply With Quote
  (#4) Old
supportskins Offline
Senior Member
 
supportskins's Avatar
 
Posts: 3,956
Join Date: Aug 2006
Location: Mumbai, India
13-12-2006, 11:07 AM

Use the body tag as:

body {
FONT-SIZE: 11px;
COLOR: #333333;
FONT-FAMILY: Verdana, Arial;
BACKGROUND-COLOR: #FFFFFF;
}
and not
.body

If it yet does not work, try adding a background-color code in the header template where the body tag appears. Hope this helps.



Professional and Affordable Kayako Skins - Specialists in Kayako Skinning & Customization - Professional Paid Support
Our Skins and Services - http://www.supportskins.com/store/
SupportSkins.com - http://www.supportskins.com/
   
Reply With Quote
  (#5) Old
victor78 Offline
New Member
 
Posts: 4
Join Date: Dec 2006
Thanks! It worked! - 13-12-2006, 03:46 PM

Thanks, that worked but I don't understand why the original template has the tag like:

.body
{
}

and not as

body
{
}
   
Reply With Quote
  (#6) Old
supportskins Offline
Senior Member
 
supportskins's Avatar
 
Posts: 3,956
Join Date: Aug 2006
Location: Mumbai, India
13-12-2006, 07:07 PM

Glad to know it worked



Professional and Affordable Kayako Skins - Specialists in Kayako Skinning & Customization - Professional Paid Support
Our Skins and Services - http://www.supportskins.com/store/
SupportSkins.com - http://www.supportskins.com/
   
Reply With Quote
Reply

Tags
background

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads
Thread Thread Starter Forum Replies Last Post
Liveresponse Indicator wont change. graham barnes LiveResponse Desktop Application 5 12-03-2007 10:39 PM
Change Background Image Salman SupportSuite, eSupport and LiveResponse 0 19-09-2006 10:03 PM



Powered by vBulletin® Version 3.7.5
Copyright ©2000 - 2009, Jelsoft Enterprises Ltd.
Search Engine Optimization by vBSEO 3.2.0
Help desk software by Kayako.


1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48