How to disable user comments

gotweb · **How to disable user comments -** 10-10-2005, 02:04 PM

In 3.0, how do you disable user comments altogether in Kayako? Cant find the option and since there is no documentation it makes it even harder to find.

ZeroSixty · 01:57 PM

I would also like to know how to do this.

It would be nice to have an option to: "Allow user comments - yes/no" under the settings for each section (News, Downloads, Knowledgebase etc.)

ZeroSixty · 03-11-2005, 10:43 AM

Can someone please confirm whether or not it is currently possible to disable comments?

Thanks

disenioweb · 03-11-2005, 11:34 AM

you dont have an option to disable comments....

ZeroSixty · 03-11-2005, 12:28 PM

Ok, thanks. I thought I may have missed a setting somewhere.

snook789 · 28-12-2005, 01:34 AM

Funny, I was looking around in the Staff section today, and I found comments going all they way back to March!
I never seen this before!

I had to go to the site and see where they entered in their comments.
I can't believe people still submit questions here.
We need a way to turn this off...

PDXMan · 02-01-2006, 09:24 PM

My News section gets spammed almost daily, and non of my clients use this, so I would love to turn it off. For now, I'll just hack it out I think.

alexns · 04-01-2006, 08:18 AM

What we did was edit the template called "kbarticleview." We only commented out the comment part of the page.

PDXMan · 04-01-2006, 08:41 AM

By the time I got done, I think I had to comment out code in three templates, and article view was one. Let's see. .. oh there was one in the navigation stack and one in the veiw list template.

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gotweb Offline Member Posts: 34 Join Date: Feb 2004	How to disable user comments - 10-10-2005, 02:04 PM In 3.0, how do you disable user comments altogether in Kayako? Cant find the option and since there is no documentation it makes it even harder to find.

ZeroSixty Offline New Member Posts: 18 Join Date: Jan 2005	01-11-2005, 01:54 PM I would also like to know how to do this. It would be nice to have an option to: "Allow user comments - yes/no" under the settings for each section (News, Downloads, Knowledgebase etc.) Last edited by ZeroSixty; 01-11-2005 at 01:57 PM.

ZeroSixty Offline New Member Posts: 18 Join Date: Jan 2005	03-11-2005, 10:43 AM Can someone please confirm whether or not it is currently possible to disable comments? Thanks

disenioweb Offline Member Posts: 201 Join Date: Apr 2004	03-11-2005, 11:34 AM you dont have an option to disable comments....

ZeroSixty Offline New Member Posts: 18 Join Date: Jan 2005	03-11-2005, 12:28 PM Ok, thanks. I thought I may have missed a setting somewhere.

snook789 Offline Member Posts: 45 Join Date: Feb 2005	28-12-2005, 01:34 AM Funny, I was looking around in the Staff section today, and I found comments going all they way back to March! I never seen this before! I had to go to the site and see where they entered in their comments. I can't believe people still submit questions here. We need a way to turn this off...

PDXMan Offline New Member Posts: 13 Join Date: Jun 2005	02-01-2006, 09:24 PM My News section gets spammed almost daily, and non of my clients use this, so I would love to turn it off. For now, I'll just hack it out I think.

alexns Offline New Member Posts: 10 Join Date: Oct 2005	04-01-2006, 08:18 AM What we did was edit the template called "kbarticleview." We only commented out the comment part of the page.

PDXMan Offline New Member Posts: 13 Join Date: Jun 2005	04-01-2006, 08:41 AM By the time I got done, I think I had to comment out code in three templates, and article view was one. Let's see. .. oh there was one in the navigation stack and one in the veiw list template.