How do i enable piping for registered users only?

MACscr

I found a KB article ont it, but it actually doesnt answer teh question properly.

https://support.kayako.com/index.php...99&nav=0,25,44

I want to allow registered email addresses to be able to open tickets through email, but i do not want to allow unregistered email accounts to be able to do it. This has nothing to to do with replies. This has to do with initially opening a ticket. Make sense?

supportskins · 10:19 AM

You can enable the setting "Registration Required" for the email queue under:
Admin CP > Mail Parser > Manage Email Queues > email@domain.com > Queue Settings > Registration Required > Yes

MACscr · 27-02-2008, 08:27 AM

Ah, perfect. Thanks!

supportskins · 27-02-2008, 10:18 AM

Glad to help

Thread Tools	Search this Thread
Show Printable Version Email this Page	Search this Thread: Advanced Search
Display Modes
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
Validated Users are removed or unvalidated?	PeteV	SupportSuite, eSupport and LiveResponse	7	23-10-2007 08:51 PM
UNKNOWN Users -> Bulk add users to group	no0ne2k	Feature Requests	0	18-09-2007 05:01 PM
problem !	graziano68	SupportSuite, eSupport and LiveResponse	2	08-11-2006 08:07 AM
Swift CLI problem	joshopkins	SupportSuite, eSupport and LiveResponse	2	02-09-2006 06:12 AM

MACscr Offline Member Posts: 59 Join Date: Dec 2005	27-02-2008, 08:27 AM Ah, perfect. Thanks!

supportskins Offline Senior Member Posts: 3,536 Join Date: Aug 2006 Location: Mumbai, India	27-02-2008, 10:18 AM Glad to help Professional and Affordable Kayako Skins - Specialists in Kayako Skinning & Customization - Professional Paid Support Our Skins and Services - http://www.supportskins.com/store/ SupportSkins.com - http://www.supportskins.com/