How Do I Get Notification of a New Ticket sent to my Email

sanok2001

I am trying to figure out how I can receive notification of a new ticket submission directly to my email box. Any help is appreciated!

Citizen · 01:35 AM

You need to set up an "Alert".

In your Staff CP > Tickets > Alerts > New Alert Rule

The system will alow you to receive different types of alerts.

An email will be sent to the email address that is related to your login.
(Click on Home > Preferences > Settings)

sanok2001 · 27-10-2006, 12:50 PM

Thanks Citizen!

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sanok2001 Offline New Member Posts: 2 Join Date: Sep 2006	How Do I Get Notification of a New Ticket sent to my Email - 20-10-2006, 11:38 PM I am trying to figure out how I can receive notification of a new ticket submission directly to my email box. Any help is appreciated!

Citizen Offline New Member Posts: 6 Join Date: Aug 2006	21-10-2006, 01:33 AM You need to set up an "Alert". In your Staff CP > Tickets > Alerts > New Alert Rule The system will alow you to receive different types of alerts. An email will be sent to the email address that is related to your login. (Click on Home > Preferences > Settings) Last edited by Citizen; 21-10-2006 at 01:35 AM.

sanok2001 Offline New Member Posts: 2 Join Date: Sep 2006	27-10-2006, 12:50 PM Thanks Citizen!