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ppc Offline
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Lightbulb how do i make registration required to submit a ticket to a certain department? - 25-08-2006, 08:02 PM

I have two departments:

Sales
Tech Support

Is there a way to require the user to register to submit a ticket with tech support but able to submit a ticket with sales while not being registered?


Any help is appreciated.

Thanks

ppc
   
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ppc Offline
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27-08-2006, 06:11 PM

any ideas?
   
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ppc Offline
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16-09-2006, 10:04 PM

am I too asume this is not possible?
   
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Bconsulting Offline
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17-09-2006, 10:14 AM

Varun said this was going to be added. (not ETA)
   
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JonathanC Offline
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20-11-2006, 06:11 PM

Does anyone have any new information on this?


Jon
   
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sureshkumar.mr Offline
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22-11-2006, 05:43 AM

I am sure this functionality is not available as of now. You can add it to feature list and wait..............
   
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