How to edit user Alerts?

amj · **How to edit user Alerts? -** 07-03-2007, 06:54 PM

Is the admin able to view and edit user alerts?

supportskins · 08-03-2007, 11:22 AM

Which alerts are you referring to?

amj · 09-03-2007, 07:06 PM

I'm most interested in the PRIVATE email alert.

Users in our setup see the tickets tabs and one of them is the Alerts tab. Specifically, the email type of alert. We can set PUBLIC (all users) or PRIVATE (the user himself). Is there a way for me, as admin, to view and edit the PRIVATE user's email alerts?

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amj Offline Member Posts: 32 Join Date: Feb 2007 Location: Honolulu, HI	How to edit user Alerts? - 07-03-2007, 06:54 PM Is the admin able to view and edit user alerts?

supportskins Offline Senior Member Posts: 3,852 Join Date: Aug 2006 Location: Mumbai, India	08-03-2007, 11:22 AM Which alerts are you referring to? Professional and Affordable Kayako Skins - Specialists in Kayako Skinning & Customization - Professional Paid Support Our Skins and Services - http://www.supportskins.com/store/ SupportSkins.com - http://www.supportskins.com/

amj Offline Member Posts: 32 Join Date: Feb 2007 Location: Honolulu, HI	09-03-2007, 07:06 PM I'm most interested in the PRIVATE email alert. Users in our setup see the tickets tabs and one of them is the Alerts tab. Specifically, the email type of alert. We can set PUBLIC (all users) or PRIVATE (the user himself). Is there a way for me, as admin, to view and edit the PRIVATE user's email alerts?