| How to link the staff and departments? -
08-08-2006, 11:19 AM
Hi, All,
We have dozens of staffs belong to serveral departments in ticket system.
It's very clumsy we need to choose the ticket owner from a long long name list, then choose his/her appropriate department accordingly.
Can we setup a linkage between staff and departments, that means when we choose a specific department, only those staff belong to this department showed for being selected, all other staff names hidden.
Same thing, when I choose some staff, automatically fix the department.
That's a very important feature for our company, will highly appreciate if somy solution could be offered.
Thanks! |