How to move the database to a new web-host?

procogo · **How to move the database to a new web-host? -** 14-08-2006, 07:06 PM

Hello:

I need to move our SupportSuite installation to a new web-host (and domain). I already have the new certificate (or key) for the new domain from Kayako, but I don't know how to move our database.

Do I simply install esupport , then export the database from the old site and import it into the new one?

Thanks,

PS: apache server, MySql, using cPanel.

Dale

AKL-MFCU · **yes -** 14-08-2006, 10:13 PM

yes, export the database, but make sure you do it with the "insert" lines on the headers otherwise it won't work correctly. I would also recommend setting the password settings up correctly in the config file for the new database you have on the other server.

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AKL-MFCU Offline Member Posts: 147 Join Date: Feb 2006 Location: Lakeland, Florida - USA	yes - 14-08-2006, 10:13 PM yes, export the database, but make sure you do it with the "insert" lines on the headers otherwise it won't work correctly. I would also recommend setting the password settings up correctly in the config file for the new database you have on the other server.