Kayako logo
SupportSuite, eSupport and LiveResponse Discussion, troubleshooting and feedback related to Kayako's flagship support desk products SupportSuite, eSupport and LiveResponse.

Kayako develops robust helpdesk software, live chat and real-time visitor monitoring software.
Kayako is trusted by more than 30,000 organizations, including a number of Fortune 500 companies and government institutions.
Reply
 
LinkBack Thread Tools Search this Thread Display Modes
  (#1) Old
hbhb Offline
New Member
 
Posts: 16
Join Date: Mar 2008
How to remove all email bans? - 13-04-2008, 08:36 PM

I have 210 pages of e-mail bans list.

Each page has 100 list of e-mails.

How do I remove all the e-mail bans quickly?
   
Reply With Quote
  (#2) Old
supportskins Offline
Senior Member
 
supportskins's Avatar
 
Posts: 5,247
Join Date: Aug 2006
Location: Mumbai, India
14-04-2008, 07:06 PM

You can change the display setting in Kayako from the default 10 emails to say 100 emails by clicking on "Options" setting on the Email Ban page. Once done, you can select 100 emails and delete them at the same time.



Professional and Affordable Kayako Skins - Specialists in Kayako Skinning & Customization - Professional Paid Support
Our Skins and Services - http://www.supportskins.com/store/ - NEW SKIN ADDED!!
SupportSkins.com - http://www.supportskins.com/
   
Reply With Quote
  (#3) Old
gfndh Offline
New Member
 
Posts: 2
Join Date: Apr 2008
18-04-2008, 06:37 AM

Login into you Mysql by PhpMyAdmin, type below command in SQL query:

truncate table '**parsebans'
   
Reply With Quote
Reply

Tags
bans, remove

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


Similar Threads
Thread Thread Starter Forum Replies Last Post
Remove login field - email and password from front index page? dchung How do I? 1 09-05-2007 10:11 PM
totally hacked off with kayako's email system netgroup SupportSuite, eSupport and LiveResponse 7 02-01-2007 05:59 AM
Extracting email address from email (for ticket) MoleEnd SupportSuite, eSupport and LiveResponse 1 03-08-2006 05:26 PM



Powered by vBulletin® Version 3.8.3
Copyright ©2000 - 2010, Jelsoft Enterprises Ltd.
Search Engine Optimization by vBSEO 3.3.2


1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78