Hsphere XML API login share - what URL? - Kayako

gm22 · **Hsphere XML API login share - what URL? -** 25-05-2006, 05:12 PM

To use Hsphere XML API login share - what should go into the Scrip URL text box?

Also, do we need to put http:// bit in the server hostname and trailing slash after it?

Any help will be appreciated.

Thank you.
GM

JaySuds · 28-01-2008, 07:36 AM

Any sort of clarification on this would be greatly appreciated.

craigbrass · 28-01-2008, 10:47 AM

Server hostname should be without http or trailing slash. It should be like server1.domain.com

URL should include the full URL using http.

Bearman · **Help with settings up H-Sphere access -** 29-02-2008, 02:00 AM

has anybody gotten supportsuite to work with H-Sphere ?

I defined the hsphere LoginShare with

hostname cp.mydomain.com
server port 8443
xml api url https://cp.mydomain.com/

in login group - loginshared was changed to hsphere
but H-Sphere customers login fails

are these the correct settings?
anybody aware of an extra step I am missing

I know the HSphere CP is allowing the server Kayako access
I have tested this using simple telnet login from supportsuite website

any ideas ? all are appreciated .. Thanks

btw - I am running H-Sphere 3.0 p9

Thanks
Barry

Bearman · 10-03-2008, 02:36 AM

~~ bump ~~

dch · 02-04-2008, 12:13 PM

In case anybody still needs help with this (I believe Bearman has already used this with success) I have written a different version that does work - you can see details on how to implement here...

Kayako Login Share for H-Sphere

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gm22 Offline New Member Posts: 1 Join Date: May 2006	Hsphere XML API login share - what URL? - 25-05-2006, 05:12 PM To use Hsphere XML API login share - what should go into the Scrip URL text box? Also, do we need to put http:// bit in the server hostname and trailing slash after it? Any help will be appreciated. Thank you. GM

JaySuds Offline New Member Posts: 23 Join Date: Oct 2003	28-01-2008, 07:36 AM Any sort of clarification on this would be greatly appreciated.

craigbrass Offline Senior Member Posts: 5,922 Join Date: Jun 2005 Location: Cumbria, UK	28-01-2008, 10:47 AM Server hostname should be without http or trailing slash. It should be like server1.domain.com URL should include the full URL using http. Craig Brass - Kayako Forum Squatter (Note: I am NOT a staff member) Icon Headquarters - Its Elixir - Web2Messenger

Bearman Offline New Member Posts: 6 Join Date: Aug 2006	10-03-2008, 02:36 AM ~~ bump ~~

dch Offline New Member Posts: 3 Join Date: Apr 2005	02-04-2008, 12:13 PM In case anybody still needs help with this (I believe Bearman has already used this with success) I have written a different version that does work - you can see details on how to implement here... Kayako Login Share for H-Sphere » xoozoo ltd - www.xoozoo.com - Software design and consultancy » Free DNS Report tools - dr.xoozoo.com