HTTPS problems - Kayako

netearth · **HTTPS problems -** 08-04-2008, 09:23 PM

hi,

set the system to use https, went into general settings and made sure thats https.

Get major errors each time using HTTPS in the windows app (set the login to https), when replying to a ticket.

Get errors when using IE7 and https, get errors when using the winapp and https!!!

Teh site cert is aok, tested and retested.

Any ideas?

Chris

netearth · 09-04-2008, 05:40 PM

:BUMP: come on support staff... This is a bit of a killer!!

**Jamie Edwards** · 09-04-2008, 05:46 PM

Hi there,

Please see this post: http://forums.kayako.com/f119/system...612/#post40993

Here is the entry in our bug tracker: Kayako Bug Tracker - Viewing Issue #357 - Full SSL support inc. for chat icon/loader

Please note that this forum is not monitored by support staff, and you are not guaranteed that you will receive any official support using it. To talk to our support technicians, please submit a ticket via your members area (click on the 'Get Support' tab).

supportskins · 09-04-2008, 10:29 PM

Make sure the URL entered in your software Admin CP > Settings > General matches the URL using which you are accessing the helpdesk with.

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netearth Offline New Member Posts: 27 Join Date: Sep 2004	09-04-2008, 05:40 PM :BUMP: come on support staff... This is a bit of a killer!! NetEarth One, Inc. ICANN Accredited registrar. http://reseller.netearthone.com NetEarth has introduced a tier system *slab pricing", check out the new pricing!

supportskins Offline Senior Member Posts: 3,956 Join Date: Aug 2006 Location: Mumbai, India	09-04-2008, 10:29 PM Make sure the URL entered in your software Admin CP > Settings > General matches the URL using which you are accessing the helpdesk with. Professional and Affordable Kayako Skins - Specialists in Kayako Skinning & Customization - Professional Paid Support Our Skins and Services - http://www.supportskins.com/store/ SupportSkins.com - http://www.supportskins.com/