Kayako logo
SupportSuite, eSupport and LiveResponse Discussion, troubleshooting and feedback related to Kayako's flagship support desk products SupportSuite, eSupport and LiveResponse.

Reply
 
LinkBack Thread Tools Search this Thread Display Modes
  (#1) Old
jnet Offline
Member
 
Posts: 574
Join Date: Mar 2008
I add one more locale for another language how to use it - 29-03-2008, 04:09 PM

guys
I am traslating one locale so that my staff can understand
now how are they going to choose which locale they want to use
I mean those staff who know english might want to use the english version of admin while theose who do not know english might want to use the korean version of admin

how to achive that?
what is the link to the correct locale?
   
Reply With Quote
  (#2) Old
supportskins Offline
Senior Member
 
supportskins's Avatar
 
Posts: 3,956
Join Date: Aug 2006
Location: Mumbai, India
29-03-2008, 07:18 PM

Multi-lingual option is not available for Staff/Admin CP. I believe this shall be added in v4.



Professional and Affordable Kayako Skins - Specialists in Kayako Skinning & Customization - Professional Paid Support
Our Skins and Services - http://www.supportskins.com/store/
SupportSkins.com - http://www.supportskins.com/
   
Reply With Quote
  (#3) Old
jnet Offline
Member
 
Posts: 574
Join Date: Mar 2008
29-03-2008, 07:22 PM

thanks, another big problem I am loosing hope now
   
Reply With Quote
  (#4) Old
KPotter Offline
Member
 
Posts: 56
Join Date: Dec 2003
Location: Basel, Switzerland
17-09-2008, 03:16 PM

Any update on this? It makes absolutely no sense that my clients can change the language of their interface but my technicians can't? I have techs speaking only German or French and the ability to select your own personal language preference is a must!
   
Reply With Quote
  (#5) Old
supportskins Offline
Senior Member
 
supportskins's Avatar
 
Posts: 3,956
Join Date: Aug 2006
Location: Mumbai, India
17-09-2008, 03:27 PM

I do not see a feature allowing a clean switch being added for v3. Probably they will add it in v4.



Professional and Affordable Kayako Skins - Specialists in Kayako Skinning & Customization - Professional Paid Support
Our Skins and Services - http://www.supportskins.com/store/
SupportSkins.com - http://www.supportskins.com/
   
Reply With Quote
  (#6) Old
KPotter Offline
Member
 
Posts: 56
Join Date: Dec 2003
Location: Basel, Switzerland
17-09-2008, 03:30 PM

I can't believe this wasn't included from the beginning. Such poor foresight!
   
Reply With Quote
Reply

Tags
language, locale

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads
Thread Thread Starter Forum Replies Last Post
Adding user gets email in a language that is not the default Pur How do I? 1 29-11-2007 12:36 PM
SupportSuite, eSupport and LiveResponse language packs in one thread Jamie Edwards Language Packs & Translation 0 01-04-2007 02:29 PM
Add a language RBosman SupportSuite, eSupport and LiveResponse 0 21-02-2007 01:45 PM



Powered by vBulletin® Version 3.7.5
Copyright ©2000 - 2009, Jelsoft Enterprises Ltd.
Search Engine Optimization by vBSEO 3.2.0
Help desk software by Kayako.


1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48