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robit Offline
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Posts: 12
Join Date: Aug 2005
I cannot get SMS working - 26-04-2006, 04:33 AM

I have enabled sms in admin cp. I have typed in my members.kayako.net username and password.
I have put in a cell phone number for a staff member (in the following format: 6421123456 for Vodafone, New Zealand).
I have purchased sms credit from members.kayako.net

In admin, under CPU optimisation & server settings, it says the following:
Enable SMS Gateway
Toggle the Enabling of SMS Gateway, Kayako has its own SMS Gateway allowing you to receive Alerts right to your cell phone. For more information please visit http://gateway.kayako.net

I tried to go to gateway.kayako.net but nothing comes up (ie, cannot find server). i tried gateway.kayako.com and that worked but i do not have a username and password. it looks like the eSupport v2 interface so i wonder if its for the old helpdesk software??

I am not getting any emails to the admin account saying there was a problem sending sms, and my credit at members.kayako.net is still at 100.

Any help would be appreciated.
Thanks
Robert
   
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robit Offline
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08-06-2006, 03:20 AM

I have fixed this myself after looking into the code and PHP etc.
The reason it wasnt working for me was because allow_url_fopen was not enabled in php.ini
I have this enabled now, and it works fine for me now.
   
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