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(#1)
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| Member Posts: 197 Join Date: Oct 2007 Location: Jakarta, Indonesia | I'm using CVS 3.20.02 from about April 4th, and I recently noticed that my KB Quick Jump icons are not loading. These are the icons that should indicate the status of the KB article, whether published, private, or draft. I've traced the general area to the function processMenuKBArticles in modules/knowledgebase/functions_knowledgebase.php, where I see the following bit of code: PHP Code: PHP Code: Has anyone else noticed this issue, and/or have a fix? + Free: Ticket List & Search Mods | Dept. Display Names + Free: (Almost) Perfect Outlook/HTML Tickets + Tutorials: SLA System Explained | Using Template Groups Kayako v3.20.02 | PHP: 5.2.6 | MySQL: 5.0.58 | CentOS 4 |
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(#2)
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| Member Posts: 197 Join Date: Oct 2007 Location: Jakarta, Indonesia |
08-04-2008, 05:40 PM
A little more info on this. My server log gives the following 2 errors: Quote:
PHP Code: Quote:
+ Free: Ticket List & Search Mods | Dept. Display Names + Free: (Almost) Perfect Outlook/HTML Tickets + Tutorials: SLA System Explained | Using Template Groups Kayako v3.20.02 | PHP: 5.2.6 | MySQL: 5.0.58 | CentOS 4 | ||
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| icons, jump, knowledgebase, missing, quick, staff |
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