 |
SupportSuite, eSupport and LiveResponse Discussion, troubleshooting and feedback related to Kayako's flagship support desk products SupportSuite, eSupport and LiveResponse.
 |
| | LinkBack | Thread Tools | Search this Thread | Display Modes |
| ||||||||||||
|
|
| | LinkBack | Thread Tools | Search this Thread | Display Modes |
(#1)
  |
| Member Posts: 94 Join Date: Oct 2005 | IE 7: Live Chat not working .. still -
10-09-2006, 11:59 AM
Hi; We are using the 3.00.98 cvs version and the live chat is still not working. We are having major issues at the moment since most of our support is being done for web developers that want to add our system to their site. Increasing number are now using IE 7 RC1 and the chat is failing. This is happening a dozen times a day.. We use SSL for the chat and our support system. I have read all the incidents reported for IE 7 and hate to add to the list but I do not read any anticipated release date of a fix for this issue. Any idea when this issue will be resolved? Regards, Kamran |
| |  |
|
(#2)
|
| Member Posts: 346 Join Date: Mar 2006 Location: Manipal |
15-09-2006, 07:23 AM
|
| | |
|
(#3)
|
| Member Posts: 183 Join Date: Jul 2006 |
15-09-2006, 10:53 PM
Hi, I tested Live chat on IE7 version 7.0.5450.4 and there is no issue with live chat. Please provide me Admin access and URL of your helpdesk at mahesh.slaria AT kayako.com to trace the issue. Regards, Mahesh Slaria. |
| | |
|
(#4)
|
| Member Posts: 346 Join Date: Mar 2006 Location: Manipal |
17-09-2006, 03:35 PM
Seems to be fixed with the latest build, thanks Mahesh. |
| | |
|
| Tags |
| chat, live |
| Thread Tools | Search this Thread |
| Display Modes | |
| |
Similar Threads | ||||
| Thread | Thread Starter | Forum | Replies | Last Post |
| Feb. 9 built: Live chat not working in Mac | kami | SupportSuite, eSupport and LiveResponse | 0 | 09-02-2007 12:38 PM |
Linear Mode
