If kayako fixes all bugs and problems how it is going to make money for upgrades

jnet

Just my thought!

supposing kayako is faster in upgrading and fixing the problems then people have less motives to pay for upgrades

and let me give you all

I think when the next upgrade comes my 6 months free upgrade time is already over

**Jamie Edwards** · 15-04-2008, 02:24 PM

Hi jnet,

Once we are able to fix bugs in larger numbers than what they are reported, then we would be working on other improvements to the software - including the addition of more feature requests.

jnet · 15-04-2008, 02:30 PM

ok I know no body knows when the next upgrade is but when was the last upgrade?

**Jamie Edwards** · 15-04-2008, 02:43 PM

News and Announcements - Kayako Community Forums

jnet · 15-04-2008, 03:50 PM

Thanks

Then I have to wait for another 6 months

**Jamie Edwards** · 15-04-2008, 07:28 PM

Hi jnet,

I am not sure what you mean; we do not have a biannual release cycle; we try to make releases more often than that.

craigbrass · 16-04-2008, 09:03 AM

This is an unusual topic to be reading hehehe

I would be glad if all bugs were fixed so they can concentrate on implementing feature requests.

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jnet Offline Member Posts: 614 Join Date: Mar 2008	If kayako fixes all bugs and problems how it is going to make money for upgrades - 15-04-2008, 02:15 PM Just my thought! supposing kayako is faster in upgrading and fixing the problems then people have less motives to pay for upgrades and let me give you all I think when the next upgrade comes my 6 months free upgrade time is already over

jnet Offline Member Posts: 614 Join Date: Mar 2008	15-04-2008, 02:30 PM ok I know no body knows when the next upgrade is but when was the last upgrade?

Jamie Edwards Offline Operations Manager Posts: 7,373 Join Date: Jan 2006 Location: England, UK	15-04-2008, 02:43 PM News and Announcements - Kayako Community Forums Jamie Edwards (jamie.edwards ]at[ kayako.com) ------------------------------------------------------------------- Connect with Kayako on: Twitter, Facebook and LinkedIn Receive technical support via the members area The ultimate V4 FAQ thread.

jnet Offline Member Posts: 614 Join Date: Mar 2008	15-04-2008, 03:50 PM Thanks Then I have to wait for another 6 months

craigbrass Offline Senior Member Posts: 7,557 Join Date: Jun 2005 Location: Cumbria, UK	16-04-2008, 09:03 AM This is an unusual topic to be reading hehehe I would be glad if all bugs were fixed so they can concentrate on implementing feature requests. Craig Brass - Kayako Forum Squatter (Note: I am NOT a staff member) Click here for Kayako Software Development My Addons: BlackBerry Ticket Client for Kayako - Windows Mobile Live Support Client for Kayako