If some body sends a commend to an article how you know which article..??????????????

jnet

Another funny thing.

OK I go to my staff control panel and I see some comments
But how am I supposed to know what comment belongs to what article

craigbrass · 21-05-2008, 02:18 PM

Hmm, you make a good point! A title which links to the article would be a good idea.

jnet · 21-05-2008, 03:15 PM

I do not know how long this kayako software has been around
but I do not understand why such a common sense things have not been considered.

some body sends a comment.

"" Thank you your article was very good but I think this should be change to that bla bla""

and for heaven's sake how am I supposed to know what article he is talking about?

Those who have ears let them hear.

Please fix this

craigbrass · 21-05-2008, 03:46 PM

Oh, I totally agree with you here on this. Kayako has many small issues that make no sense at all. I have posted many feature requests in the early days about this.

supportskins · 21-05-2008, 04:29 PM

I agree, I guess they should correct such issues with regular stable build releases. I do not suppose it would be too hard to implement.

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jnet Offline Member Posts: 461 Join Date: Mar 2008 SupportSuite Owned License	If some body sends a commend to an article how you know which article..?????????????? - 21-05-2008, 02:15 PM Another funny thing. OK I go to my staff control panel and I see some comments But how am I supposed to know what comment belongs to what article

craigbrass Offline Senior Member Posts: 4,955 Join Date: Jun 2005 Location: Cumbria, UK SupportSuite Owned License	21-05-2008, 02:18 PM Hmm, you make a good point! A title which links to the article would be a good idea. Craig Brass - Kayako Forum Squatter (Note: I am NOT a staff member) Icon Headquarters - Its Elixir - Web2Messenger

craigbrass Offline Senior Member Posts: 4,955 Join Date: Jun 2005 Location: Cumbria, UK SupportSuite Owned License	21-05-2008, 03:46 PM Oh, I totally agree with you here on this. Kayako has many small issues that make no sense at all. I have posted many feature requests in the early days about this. Craig Brass - Kayako Forum Squatter (Note: I am NOT a staff member) Icon Headquarters - Its Elixir - Web2Messenger

supportskins Offline Senior Member Posts: 3,269 Join Date: Aug 2006 Location: Mumbai, India SupportSuite Owned License	21-05-2008, 04:29 PM I agree, I guess they should correct such issues with regular stable build releases. I do not suppose it would be too hard to implement. Professional and Affordable Kayako Skins - Specialists in Kayako Skinning & Customization - Professional Paid Support Our Skins and Services - http://www.supportskins.com/store/ SupportSkins.com - http://www.supportskins.com/